Our Policies

Checking In and Checking Out
​
*Check-In: 4 to 6 pm. If you need an earlier or later arrival time, please coordinate with me in advance;  If you are arriving by the morning or noon Amtrak, feel free to contact with me regarding leaving your luggage off ahead of check-in time.  For same day communications please call or text to my cell phone number which will be provided in your reservation confirmation.  *Check-Out: 11 am
​ 

Other Conditions
​
*Two adults per room maximum 
*Due to the nature of the home, no children or pets 
*NO SMOKING in the home. Outdoor smoking permitted. 
*Candles are prohibited in the guest rooms.
*2-night minimum stay required for most high season weekends & holidays 
*All reservations, including gift certificate stays, must be secured with a credit card 
*Guests must be a minimum of twenty-one years of age.
​

Our Rates & Minimum Nights

Our rates vary according to seasonal demand, day of the week and special events. To view the specific rate for your planned stay, please enter your anticipated arrival date on the availability calendar on our booking page.
​

Deposit Requirements

For Individuals reserving dates other than Oktoberfest weekends, a 50% non-refundable deposit will be taken when you create your reservation. The balance due, which is also non-refundable, will be charged to the credit card you have provided on file 14 days out from your arrival time. Please note that if you are booking within 14 days of your arrival date then the reservation must be fully prepaid in advance and is non-cancelable.

For Individuals reserving for Oktoberfest weekends, a 50% non-refundable deposit will be taken upon reserving, then 30 days prior to your arrival a 2nd non-refundable deposit (equal to the balance due) will be charged to the credit card you have provided on file. Please note that if you are booking for Oktoberfest weekends within 30 days of your arrival date then the reservation must be fully prepaid and is non-cancelable.

For Group Reservations (3 or 4 rooms traveling together)  A 50% non-refundable deposit will be taken upon reserving, then 30 days prior to your arrival a 2nd non-refundable deposit (equal to the balance due) will be charged to the credit card you have provided on file. Please note: If you are booking within 30 days of your arrival date then the reservation must be fully prepaid and is non-cancelable. Online reservations made during this period will have a second non-refundable deposit immediately following the first one.

If any reservation is being paid for or guaranteed by a party other than the visiting guests, full payment may be required upon reserving.

We accept Visa, MasterCard, Discover, or American Express charge cards.  Unless you provide us with a different credit card. we will be using the credit card that you have provided to us for the purpose of processing all deposits and payments due.
​
Certain high demand event dates may require full payment at the time of reservation, or, if you are reserving for more than a three-night stay, special deposit arrangements may apply.

Our Cancellation Policy
​
The Historic Iron Horse Inn is a small property where every guest reservation is both important and special to us, however, we know that sometimes emergencies arise.  We will consider a partial refund in the form of a credit toward a future stay, if we can place another party in the room for the dates you have canceled.  No refunds are made for early departures.  You will receive a confirmation email acknowledging your cancellation request. If you do not receive this within 24 hours of canceling, please contact us again to assure that we have received your request.